Frequently asked questions:

PRICES

Sublimation t-shirts and vest/tank tops £29.95

Organic cotton t-shirts and vest/tank tops £32.95

Sweatshirts £36.95

Metal art prints £32.95

Tote bags and ceramic mugs £11

Stickers (where available) £3.50

ALTERNATIVE SIZE GARMENTS

We are able to get hold of alternative sizes (XS,3XL-5XL) than those listed but we do not hold stock - please email us hellovonk@gmail.com if you would like to order - there will be a longer despatch time on these orders

BREXIT

Due to Brexit all orders to the EU may be subject to added customs and processing fees. This is out of our control, please check what fees you may be charged prior to placing your order, we do not reimburse any customs/import taxes.

What is sublimation printing?

Sublimation printing applies sublimation inks to a t-shirt or bag using a heat press. The heat press provides a combination of pressure, heat and time to convert the inks from a solid to gaseous state, penetrating the fibres of the fabric, applying a colourful, fully permanent, image to the item. Since the image becomes part of the fabric of the item, there is never any fading, cracking or peeling of the image, as seen with other methods of printing onto clothing.

The sublimation process only works on polyester, polymer or polymer coated items, as the ink cannot adhere to cotton or other natural fibres during the sublimation process.

We use this process to print onto all our white t-shirts, vest/tank tops, sweatshirts and tote bags

What is vinyl printing?

We print, cut and apply our designs to our organic cotton t-shirts, vest/tank tops and cotton-polyester blend sweatshirts ourselves in house.

We use eco solvent inks and print onto high quality super thin vinyl which is cut to shape and applied to the garment using a heatpress.

Delivery information -

UK - Delivery is free for orders over £60 through Royal Mail 48 tracked. All orders under £60 are charged delivery at £4.85 and despatched with Royal Mail 48hr Tracked - you can choose to upgrade any order on checkout to Royal Mail 24hr Tracked.

European Union -APPROXIMATE delivery time is 3 to 5 working days

Rest of the world - APPROXIMATE delivery time is 6 to 7 working days

COVID-19 and Brexit have delayed shipping times considerably, and international packages especially are in some instances taking 4-6 weeks to arrive. Our tracked & signed delivery means you can see how your order is progressing in the delivery chain

All international packages are now sent TRACKED & SIGNED only due to delays in the mail system.

We aim to despatch all orders within 3-5 working days but during busy times it may take 7 working days to despatch, we will notify you if there is a delay. If you need your item in a hurry please do email us at hellovonk@gmail.com before placing your order so we can do our best to get it to you in time.

REFUNDS AND EXCHANGES

We print everything to order to minimise wastage so where possible please try to order the correct size and feel free to email us at hellovonk@gmail.com if you are unsure of what size to order.

We do accept refunds and exchange once the item is posted back to us - just drop us an email with your order number to arrange this

I own a shop and love your t-shirts - do you do wholesale orders?

Yes we do! If you think you’d like to stock our products we’d love to chat. Get in touch through the contact form and we’ll get right back to you.